Customer focused strategy: What it is and its importance

Customer focused strategy: What it is and its importance

by | Feb 14, 2024

Business Insights

Customer focused strategy: What it is and its importance

February 14, 2024

Importance of having customer focused strategy

Oftentimes entrepreneurs fail to realise that customer focus is a strategic choice, not a random one, and brings more results than an ROI-focused strategy. Why? It’s simple: Satisfied customers are returning customers and bigger spenders, thus, the ROI increases.

Hence, creating a customer focused culture that puts the needs of the customer first is of crucial importance for companies that strive to grow.

In the past, we talked about how to attract new customers and how to retain old ones. However, none of this will work without a solid customer focus strategy.

What is customer focused strategy and why is it important?

First of all, let’s define what customer focus is:

Paying great attention to the needs and opinions of customers – Cambridge Dictionary

Your product or service should be designed to solve a certain problem. If you listen carefully to your customers you’ll gain a better understanding of their issue and you’ll be able to design you offer to respond exactly to their needs. 

Since you’ve now offered them an adequate solution, they are willing to open the wallet and spend the money. Then, as a result of their satisfaction, they’ll most likely tell their friends about how this amazing thing finally helped them get rid of the problem. Et voila, new customers knocking at your door!

Later on, when and if a similar issue arises, they’ll come back to you for more. So now you not only have new customers but a bunch of loyal ones too. All thanks to the customer focused strategy you implemented.

So who benefits from a customer focused strategy?

Everyone! Your company, the customers, the community, the economy. 

Developing sound customer focused strategy

Customer focus strategies are pointless if only left on paper. Every man on your team, from the janitor to the CEO should adopt the customer focus mindset and put it to practice. Preaching customer focus and then frowning upon a customer complaint is complete nonsense.

Meeting the needs of your customers

Data is at the core of every successful customer focused business strategy. Luckily, we enjoy the perks of high tech that marketers in the past could only dream of. Now it’s easier than ever to collect the data and later analyse it.

Namely, your website and social media channels should not only serve to inform and engage your clientele but also to collect feedback and data about their behaviour.

If you’re a brick and mortar business, even better, nothing beats in-person communication.

Be approachable and accessible

Make it easy for the customer to reach out to you. Nobody likes wasting their time to find contact information. You’re not the CIA. As mentioned before, every person working in your company should be available and open to customer feedback.

Moreover, Facebook groups are quite popular right now. Create a group where your customers can ask questions, write feedback, share experiences, learn news etc. They’ll feel appreciated and heard, and you’ll get all the information you need to improve.

Be human

Automation is fine to a point when it’s starting to strip you off of humanity. Customers love to be served ASAP but they also love to talk to humans and feel appreciated. Saying a quick Happy Birthday or sending a Christmas card can take you a long way. Small gestures make big differences.

Conclusion

Treat your customers as part of your company. Every feedback of theirs is a change for improvement and growth. Understanding your customers is the foundation of a successful business. That’s why you always need to keep your customer focus sharp.

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The best POS System for your business in 2024

The best POS System for your business in 2024

by | Jan 24, 2024

Business Tips

The best POS System for your business in 2024

January 24, 2024

The best POS systems to improve your business.

A Point-of-Sale or POS system is the place your customers make payments for the products or services your business offers. It is the digital cash register of your business. Additionally, a POS system makes it easy for you to accept and keep track of sales in your business.

A POS system is straightforward to use; all you need is to install a POS app and have an internet-enabled device. Then, when the customer decides what they want to purchase, the POS system calculates the item or product cost, your customer pays, and voila, the transaction is finalized. When you have a top-notch POS system in your business, the checkout process will be so seamless and thus, increase customer satisfaction.

Top six POS systems for your business

POS systems have been making a massive difference in the world’s payment system. Because of this, there are numerous POS systems in the digital world, but they have different levels of business efficiency.

1. Lightspeed

Lightspeed is a one-stop cloud-based Point-of-Sale system that makes complex processes simple. Also, it is a commerce platform for retail, hospitality, and golf merchants all around the world.

If you manage multiple systems, Lightspeed helps you bring them together for easier management. Additionally, this system allows you to access multiple revenue streams all in one place.

This POS system provides your business with intuitive and modern tools. Also, with Lightspeed, you get regular software updates to ensure you get superior features.

Furthermore, Lightspeed has a POS systems guide to provide clarification and guidance on all things related to POS systems. For instance, this guide explains what a cloud-based POS is, why you need a POS system and the significant features of a POS system.

2. Shopify

Shopify is one of the most reliable platforms on which you can build your business. Over a million of the successful brands in the world today trust Shopify for their selling, shipping, and processing of payments.

This software supplies you with tools to help you find customers, drive sales, and manage your business daily. Additionally, you can turn your retail store into an online store and keep serving your customers without any disturbances.

Shopify goes with you wherever your business goes. So you can sell your products to anyone, at any time, and anywhere.

3. Square

Square POS system is much more than a Point-of-Sale system in that it offers much more features and services to move your business forward. This platform makes it possible for you to start selling your products wherever your customers are.

With Square, you can sell in person, online, over the phone, etc. Furthermore, it is free and easy to use; you do not need any prior training before using this POS system.

In just a few taps, you can accept payments, pay team members, and sell anywhere. Square gives you the necessary tools to shape the future of your business how you like.

4. Intuit QuickBooks

Intuit QuickBooks offers a new Point-of-Sale on Desktop, which brings more services and features to the users. This system is specially built for your retail business, both online and in-store.

QuickBooks gives you ecommerce integration, contactless payments, multichannel inventory management, and much more. Also, this POS system accepts all payment types such as contactless, gift cards, mobile, etc.

The ecommerce integration feature allows you to manage all your business in one place. Furthermore, the new hardware has maximum power and minimum space. It is also available in more colors and sleeker designs to aid the checkout process.

5. Vend

Vend lets you optimize your retail operations easily. Even though running a retail business across multiple outlets is challenging, Vend helps your business increase efficiency and profitability.

This POS system has a user-friendly interface that is fast to use and easier to learn. Also, Vend POS works effortlessly with existing or new hardware. Additionally, all your business’ data is synced to the cloud, making it accessible anywhere.

Vend POS system gives you the ability to accept all the possible ways your customers want to pay you. You can also be sure of a secure and seamless checkout experience for your customers.

6. TouchBistro

TouchBistro is an all-in-one restaurant management system with all the technology you need to run your restaurant. This platform lets you increase your sales while, at the same time, saving money and time.

TouchBistro ensures you provide order accuracy, reduce wait times, and serve customers efficiently wherever and however they’re ordering. This means you will deliver an outstanding experience to your customers.

TouchBistro’s Point-of-Sale system allows you to create menus with specific items tailored to the particular time of the day. You can also customize your POS with whatever add-on products you want.

7. Takepayments

Take Payments are made up of market-leading experts who offer a range of payment solutions, helping businesses to improve their customer experience and payment efficiency. More recently, Take Payments have started to support businesses with the launch of online sales by offering website build services.Take Payments know there is never ‘one-size-fits-all’,

So, whether your business requires a POS system, online payment systems, or one of the various card payment readers they have to offer, their range of experts will guide you through selecting the most appropriate solution that works for you.

Benefits of using POS systems in your business

Using a POS system in your business attracts a lot of benefits. So, if you are still uncertain about why you should get one for your business, these are the top benefits of using POS systems in your business.

1. Quick Payments

One of the most notable benefits of using a POS system is that it allows your customers to make payments faster. For example, after your customer selects the product they want to buy, the system automatically calculates the price of the item.

Also, POS systems allow customers to pay by cash, credit, or debit card. It then becomes easy for them to complete the transaction.

2. Better customer experience

With benefits like numerous payment channels, faster response to customers, multiple payment channels, etc., you can be sure that your customers will enjoy a wonderful experience with you. This will, in turn, increase your customer satisfaction and loyalty.

3. Simple invoicing

Point-of-Sale systems make it easy for you to record and group all your invoices. However, because there are several categories of invoices to record, it might be challenging to keep track of them all. But with a POS system, you can manage and easily distinguish these invoices.

4. Saves time

Imagine having to calculate every customers’ orders manually. This will take a lot of time and negatively affect the overall customer experience. However, POS systems cut down on this time consumption by automatically calculating the orders in a matter of seconds.

5. Reduced errors

Human beings are bound to make errors, which can significantly hurt your business. But because POS systems are electronic, they make little to no mistakes when carrying out sales, calculations, customer management, invoice creation, etc.

Things to look for in a POS system

Sometimes, you should sit back and imagine how life must have been before technology came into being. For instance, an innovation like the POS system makes it easier for businesses to flow and move effortlessly.

There are many POS systems out there, but this article has highlighted the best of the best. The article even goes further to give tips on selecting the best POS system for your business. You can be confident that transaction hassles will become a thing of the past with these POS systems.

1. Flexible payment options

Your chosen POS system should allow you to take payment from your customers in whatever form it may be. Long gone are the days when people pay through cash only. Now, we have credit cards, gift cards, cryptocurrencies, etc. Your POS system should accommodate all these options.

2. Excellent customer relationship management

A sound retail POS system should have the CRM ability you need to build solid and long-lasting relationships with your customers. Also, it should be able to capture the necessary customer information. This would let you create customer profiles and sync customer sales.

3. Employee management capability

The POS system you choose should help you manage your employees very without difficulty. A POS system that helps you manage your staff while also managing sales will reduce your administrative burden. It should also give you insights into your staff’s performance.

4. Smart inventory management

It does not matter how many products you have in your store; your POS system needs a top-notch inventory management function. This is because it will help you keep track of all your products. It should organize your products by category, manage stock, create and send purchase orders, and many more.

Conclusion

Sometimes, you should sit back and imagine how life must have been before technology came into being. For instance, an innovation like the POS system makes it easier for businesses to flow and move effortlessly.

There are many POS systems out there, but this article has highlighted the best of the best. The article even goes further to give tips on selecting the best POS system for your business. You can be confident that transaction hassles will become a thing of the past with these POS systems.

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24 thriving HVAC startups that you should now (2024)

24 thriving HVAC startups that you should now (2024)

by | Dec 20, 2023

Business Insights

24 thriving HVAC startups that you should now (2024)

December 20, 2023

World's best hvac manufacturing startups

The HVAC manufacturing industry has grown significantly over the years as consumers and companies have become more concerned with their environment. More people are purchasing energy-efficient products that will help them reduce their carbon footprint. 

This has resulted in a greater demand for products that can provide better indoor air quality, which can be achieved through the use of HVAC manufacturing startups. HVAC manufacturing startups have been around for quite some time now, but they are growing rapidly due to the high demand for their services by consumers all over the world. 

If you’re looking for HVAC manufacturing startups in your area then look no further because there are many great ones out there that can help you choose what type of unit will work best for your home or office building, and the best ones for these years are featured in this article.

The most innovative HVAC manufacturing startups for 2023

HVAC manufacturing startups are the companies that are dedicated to creating innovative products and technologies. The main goal of these companies is to create efficient and effective solutions for your home or office. They have different types of engineers, designers, and product managers in their team who work together to come up with new ideas.

More specifically, HVAC stands for Heating, Ventilation, and Air Conditioning. This means that HVAC manufacturing startups produce products that are used for heating, ventilation, or air conditioning. The market is pretty huge, as people need these devices in their homes every year. In fact, it’s a multi-billion dollar industry with many opportunities for growth and development.

Dandelion Energy

Dandelion Energy is an HVAC manufacturing startup that proudly works with customers to create personalized geothermal installations for their homes. The Dandelion geothermal system is a smart, affordable alternative to heating or cooling your home with electricity and gas. 

The team of this HVAC manufacturer will come to your home and install a geothermal system that instantly heats, cools, and provides hot water. They can give you immediate comfort, no waiting for your system to heat up. Consequently, your energy bill will drop, and you can rest easy knowing it’s the lowest cost heating and cooling option available.

BlocPower

BlocPower with all-electric heating and cooling is upgrading America’s buildings to be smarter, greener, and healthier for all. This is one of the fastest-growing HVAC manufacturing startups and so far it has completed energy projects in 1,200+ buildings and delivered results ahead of schedule and under budget.

Moreover, BlocPower has developed proprietary software that they use for analysis, leasing, project management, and monitoring of urban clean energy projects. That way its customers are saving 20-40% on their energy bills each year.

Exergyn

Exergyn significantly impacts global air quality and climate change for the better by designing and developing SMA core technology so its global partners can transform their product offering to be more environmentally friendly, without compromising on cost, weight, size, or efficiencies.

This HVAC manufacturing startup is a pioneer in the commercial-scale application of shape memory alloys (SMA). By developing their game-changing product applications across many industries, the team of Exergyn significantly impacts global air quality and climate change for the better.

dPoint Technologies

A world leader in energy recovery technology – dPoint Technologies, fuel cell membranes capture the power of buildings’ exhaust air for use in heating and providing hot water for buildings. Their solar energy recovery ventilators can improve the energy efficiency and air quality of your home or business by transferring heat and humidity between the intake and exhaust.

Until today, dPoint Humidifiers have been used in thousands of fuel cell systems worldwide and continue to build a technology platform so they can provide humidification solutions for fuel cell system designers and integrators.

SinoGreen

SinoGreen is another rising HVAC manufacturer that offers a wide range of heating, cooling, and other HVAC products to the commercial, industrial, and agricultural markets. All of their product lines create a better environment for your plants or animals with clean air and lower heating/cooling costs. 

They develop, produce and distribute axial ventilation fans, air heater units, air circulation fans, air inlets, air filters/traps, cooling pads, poultry houses, evaporative air coolers for the greenhouse, livestock buildings, and swine houses, industry, factory, workshop in particular.

SkyCool

SkyCool is driven by the mission to deliver sustainable, energy-efficient cooling solutions to customers interested in reducing energy costs and carbon footprint. To achieve that they are harnessing an untapped renewable resource which is improving the efficiency of all cooling systems.

More specifically, their panels turn the sky into a renewable resource and reduce the electricity use of air conditioning and refrigeration systems. This HVAC manufacturer is a perfect example that using technology, experts can bring efficient, climate-friendly cooling to all parts of the globe.

KAD Air Conditioning

KAD Air Conditioning is one of the most prominent HVAC manufacturing startups of Ducting in the UAE. The primary principle of this HVAC manufacturer is based on offering its customers high-quality, customized ducting solutions, all of which are delivered to them on time.

What makes them one of the best HVAC manufacturing startups is the fact that their manufacturing process conforms to the highest international standards and specifications, which is can be seen in their ISO certification. Today KAD Air Conditioning is growing and recognized as one of the most trusted names in Ducting in the Air Conditioning industry of the UAE.

What makes them one of the best HVAC manufacturing startups is the fact that their manufacturing process conforms to the highest international standards and specifications, which is can be seen in their ISO certification. Today KAD Air Conditioning is growing and recognized as one of the most trusted names in Ducting in the Air Conditioning industry of the UAE.

Blue Frontier

Blue Frontier by developing a truly smart air conditioning system changes the concentration of a salt solution and creates cooling with minimal energy requirements. Further explained, the air conditioner will require less than half the electricity than a conventional system. 

Furthermore, their A/C doesn’t consume electricity when it’s working and the system can decouple humidity control from air temperature control, a feat difficult to accomplish with your conventional A/C technology. This ensures that your and all users will never feel too hot or too cold, but just right all the time. 

Hydronic Shell

Hydronic Shell by introducing a new category of HVAC and facade system that will enable deep energy retrofits of existing multifamily buildings transforms the construction industry for good. This way the team of Hydronic Shell dramatically reduces greenhouse gas emissions from cities around the world. 

The system that this HVAC manufacturing startup developed will reduce the heating and cooling energy consumption of existing buildings by an order of magnitude while achieving major improvements in other key areas of performance, including thermal comfort and indoor air quality.

MG Cooling Solutions

MG Cooling Solutions is providing a complete solution for air conditioning, air cooling, and ventilation for hotels, office spaces, restaurants, institutes, hospitals, and industrial projects. They provide customized solutions for specific needs and also conduct an energy audit to check on the operational efficiency of all electrical equipment like HVAC systems to save on high electricity bills. 

This HVAC manufacturer has a mission to revolutionize HVAC Industry in India with precise engineering calculations to deliver energy-efficient and cost-efficient projects and facilitate healthy Air Conditioning with integrity, honesty, and best ethical practices.

Oxygen8

Oxygen8 is one of the most promising HVAC manufacturing startups that is developing products that improve the health, comfort, and energy efficiency of buildings. One of their most innovative solutions is the Dedicated Outdoor Air System (DOAS) product line that provides fresh, healthy, and comfortable air to offices, schools, and commercial buildings in an energy-efficient way.

The team of this HVAC manufacturer has a history of problem-solving through entrepreneurship, creativity, and green technology, therefore, Oxygen8 introduces a series of smart solutions that help create comfortable indoor environments.

Gradient

Gradient is transforming every home to be more comfortable and healthy without compromising the environment. This HVAC manufacturing startup has a vision for a future where everyone has access to comfortable buildings that are fully decarbonized. 

Their launch product is a direct-to-consumer high-efficiency and low-carbon heat pump, with a clever design that means the unit doesn’t obstruct the view out the window and places the noisier components on the outside.

Nationwide Coils

Nationwide Coils is a commercial HVAC manufacturer and supplier of custom and OEM replacement coils you need to keep an eye on this year. They are known for providing excellent customer service, quality HVAC products, quick lead times, and fair and competitive pricing.

Additionally, Nationwide Coils can manufacture any replacement coil for all major OEM brands. Also, for corrosive environments, they offer a range of protective coating options to help prolong the life of your coil.

Tado

Tado is another fast-growing HVAC manufacturing company that makes every heating system smart. Their team strongly believes that unnecessarily wasting energy should be a thing of the past and therefore are creating solutions that optimize home energy consumption without sacrificing comfort.

They have an international team of professionals from diverse backgrounds who develop technologies, set new standards, and challenge the status quo. Additionally, they ensure optimally air-conditioned rooms with no hassle or high costs.

Phononic

Phononic developed a breakthrough technology that is creating new markets and transforming industries with innovative solid-state solutions that disrupt antiquated business models and incumbent technologies. 

The team of experts that makes Phononic one of the most innovative HVAC manufacturers are rethinking everything that’s been designed to cool and heat. They are well aware of the benefits of using their solid-state technology, thus, they’ve developed a few different mind-blowing heating and cooling solutions.

ACS Klima

ACS Klima developed innovative air conditioning solutions are used for cooling, heating, ventilation, and processes to improve the condition of the air. Their solutions refer to the process of dehumidification in the indoor environment and provide cooling and heat comfort.

This is one of the leading HVAC manufacturing startups in Turkey, but they also have distributors and branch offices in Russia, Iran, Qatar, Pakistan, Israel, Tunisia, and more. With their solutions, they are combining advanced technology with efficiency and they are saving energy for future generations.

Thermal Care

Thermal Care is another industry expert and value leader in process heating and cooling solutions you must know if you are interested in the HVAC manufacturing industry. This company provides heat transfer equipment for various industries and by offering a wide range of standard, off-the-shelf models and integrated, customized industrial process heating and cooling solutions it specializes in meeting the specific needs of its customers.

They are providing sales assistance to customers that rely on their extensive knowledge of process cooling applications and solutions. After the sale, they are known to offer fast, friendly, and efficient answers to equipment maintenance and service questions.

DewAir Corporation

DewAir Corporation has the vision to create a world where controlling the humidity and temperature in homes and commercial applications such as greenhouses have minimal energy and carbon footprint and is as easy as switching on the lights.

For that purpose, they are bringing to use innovative solutions to reduce the world’s carbon and energy footprints due to heating, ventilation, and air conditioning across the globe by manufacturing outstanding high-performance, ultra-efficient commercial and residential HVAC products.

Trumbull Campbell Associates

Trumbull Campbell Associates is one of New England’s leading HVAC manufacturing startups that are offering superior sales and application support, comprehensive controls, and start-up and service solutions for your HVAC system and building automation needs.

This HVAC manufacturer provides integrated control solutions for commercial and industrial HVAC systems. Moreover, their experienced team designs and writes programs and installs complete HVAC control systems to meet a building owner’s automation needs.

Smart Joules

Founded in 2010, Smart Joules develops wireless sensors and controls that integrate with HVAC equipment. Machine learning algorithms then optimize operating patterns to slash waste while preserving comfort.

By enhancing existing infrastructure performance, Smart Joules enables substantial energy savings with minimal investment. Their intelligent efficiency retrofits provide a high-ROI path to sustainability.

enVerid

Founded in 2010, enVerid develops air cleaning and conditioning modules that enable HVAC optimization techniques like airside economization and ventilation reduction. This slashes electricity demand.

By enabling HVAC equipment to run smarter not harder, enVerid unlocks substantial cost and carbon savings from existing systems. Their bolt-on modules deliver outsized efficiency gains without full system replacement.

Ecosync

Founded in 2021, Ecosync uses machine learning to analyze HVAC sensor data and energy usage patterns. The system identifies wasteful operating situations and automatically adjusts settings for efficiency.

For building owners struggling with energy waste, Ecosync delivers optimization without replacing legacy systems. Their AI layer tunes HVAC components into an efficient, responsive whole. Though early stage, Ecosync targets a major pain point in carbon and costs.

Hometree

Launched in 2019, Hometree provides an all-in-one solution spanning boiler recommendations, financing, installation scheduling, accredited engineers, and aftercare. Customers progress seamlessly from online quote to completed fitting.

By handling the entire boiler replacement process, Hometree simplifies a project notorious for hassle and uncertainty. Their customer-centric approach brings new standards of speed and transparency.

75F

Founded in 2012, 75F develops wireless sensors, cloud analytics, and controls that orchestrate building systems based on predictive modeling and usage patterns. Facility managers gain granular oversight and efficiency.

By unifying and automating operations, 75F enables substantial energy and cost reductions from existing infrastructure. Their system pays for itself through avoided waste and labor.

What all these HVAC manufacturing startups have in common

Even though all of the above mentioned HVAC manufacturing startups are unique in their own way, there are still a few things they all have in common. So let’s find out what all of the best HVAC manufacturers have to offer.

The best HVAC manufacturing startups all have great a product that solves a problem, like how to save money on heating and cooling bills or how to make your home more comfortable.

Furthermore, they understand their customers and their competitors’ customers. They know who their target customers are and what they’re looking for in an HVAC system. They also know who their competitors’ customers are and what kind of products they offer them.

Last but not least, they have a unique selling point (USP). A USP is something that makes your startup stand out from other similar businesses in your industry – something that sets you apart from competitors who offer similar services or products, or who target the same customers as you do.

That being said, we can all agree that the best HVAC manufacturing startups solve real problems that people have every day: warm or cold homes, high energy bills, and poor indoor air quality. These companies create products or services that make people’s lives easier and more comfortable. This includes everything from smart thermostats to energy-efficient windows and HVAC systems with built-in smart features like remote control capabilities.

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27 most exciting media startups to follow closely (2024)

27 most exciting media startups to follow closely (2024)

by | Dec 19, 2023

Business Insights

27 most exciting media startups to follow closely (2024)

December 19, 2023

Top media startups that are changing the way the media works in the online world

The media industry is one that’s constantly changing and evolving. As people become more aware of their online presence and their digital identity, they’re looking for ways to protect that. This has led to a rise in the number of media startups that focus on privacy and security.

Consequently, the number of media startups has increased significantly over the past few years. Some of them are offering great products, while others have yet to prove themselves as viable competitors in this space. 

However, one thing is for sure – the digital revolution has transformed the way media is consumed by audiences and has also led to a shift in consumer behavior towards online platforms. 

What are media startups?

Media startups are companies that provide technology, services, or content that help media organizations grow their businesses. The term “media startup” is often used to describe a business that provides new types of content or services that didn’t exist before it came along.

 

The most promising media startups

Since the media industry is dynamic and it’s constantly changing, new players are emerging and old ones are fading away. Here are some of the currently most promising startups in the media industry.

PRYNTD

PRYNTD is a media startup that is focused to embrace musicians. This startup pioneers an immersive mixed reality and wearables with a haptics platform, giving an opportunity to musicians to showcase their music and better engage with fans.

The platform integrates social media live streaming and it’s useful for shows with present and streaming fans and also for deeper artist-fan engagement. Moreover, merchandise, sold on the platform by artists is affordable immersive wearables with electro-tactile haptic feedback to fully immerse the fan in the in-person or live-streaming experience.

The Story Market

The Story Market developed a solution that helps creators and publishers analyze their own and competitors’ content via Natural Language Processing (NLP) and AI. The main goal of having this data is so they can then use this knowledge to steer their content strategy. 

Additionally, this fast-growing media startup helps publishers source high-quality content from publications and freelancers worldwide. This is a global content marketplace that connects freelance publishers and journalists. It can be used for publishers to find journalists through uploaded stories or receive recommendations and buy online or print licenses for them.

Pluto TV

Pluto TV is the leading free streaming television service. This media startup delivers hundreds of live linear channels and thousands of titles on-demand, hence consequently to the quality and diverse content they have, their global audience counts over 64 million monthly active users. 

The startup is headquartered in Los Angeles but is growing its international footprint and it’s available across three continents and 26 countries. Furthermore, this media service curates a diverse lineup of channels, in partnership with nearly 400 international media companies, offering a wide array of genres, categories, and languages.

Fanatiz

Focused on sports, Fanatiz is another high-value streaming platform that broadcasts sporting events and channels online, on VOD, and live. This is one of the most promising media startups in 2022 since the users are already loving the fact that they can access the best sports content on all their screens and favorite devices.

Fanatiz offers both monthly and annual subscriptions and is the only platform available today that customizes the entire online customer experience. More specifically, it’s allowing viewers to select their favorite team and be fed unique details and updates ongoing (match times, player stats, and highlights, to name a few).

Podscribe

Podscribe is the leader in automated Quality Assurance for podcast (and YouTube) ads. To make sure your podcast ads run perfectly, this media startup integrates a blend of AI and human review. Moreover, they provide the industry’s only at-scale human brand safety scores based on IAB/GARM standards.

Having Podscribe take care of your ads gives advertisers confidence with their buys, especially on smaller less-known podcasts. This media company can take care of competitive separation, correct length, correct spot (eg mid vs pre-roll), brand-safe, and more.

Epidemic Sound

Epidemic Sound is a global MusicTech company from Sweden that can cover you with high-quality music and sound effects for all your content and with all rights included. This media startup is stealing the spotlight in the industry by having democratized access to music for storytellers. 

Its innovative digital rights model paves the way for creators. That’s because everyone from YouTubers to small businesses to the world’s largest brands can use ‘restriction-free music’ to take their videos to the next level, whilst simultaneously supporting the musicians it works with both creatively and financially.

Newsadoo

Newsadoo uses machine learning algorithms to analyze content and readers’ behavior. Then, via their platform, it offers users the news that will be of their interest. This media startup has the nickname Spotify for news because once a user finishes reading an article, they are able to move on to the constant flow of content on the same topic from other publishers.

Additionally, users can choose from regional, national, and international newspapers and magazines and it’s available for free on all devices. They also have a Trending Stories feature so you can see what’s happening at a glance.

MainStreaming

Another one on the list of most innovative media startups is MainStreaming. This media company enables media, broadcasters, and enterprise companies to deliver video with the best quality of experience to their audience, globally. 

They deliver live and on-demand video, integrating all operative phases for ingesting, encoding, management, and distribution. The team of MainStreaming has a mission to foster an AI technology revolution that will shake the traditional architecture, thus, they’re paving the path for innovative intelligent distribution, which will exponentially improve network efficiency, streaming governance, and resource optimization.

Zuddl

Zuddl is another one of the rising media startups that let large companies host branded conferences online. From expo showcases to one-on-one networking meetings, Zuddl reproduces all aspects of a physical event.

Being aware that until now, online conferences often feel like a one-way webinar and in most cases, attendees have no impact on the outcome, this media company decided to make a change. Therefore, the team behind Zuddl built a library of templates for all of the configurable elements of conferences. Using this solution, companies can build off of existing templates and get their event up and running within minutes.

Locker

Another favorite media startup for sports lovers is Locker. This startup delivers the personalized world sports fans deserve by working with hundreds of the world’s greatest sports publishers. They are delivering the stories you need to see right to your feed according to pre-selected favorite teams, players, etc.

Locker is an easy-to-use app that finds the top trending sports stories across the world’s top websites and social platforms to ensure you never miss the pieces that matter. Live scores,  performance ratings, league tables, and player profiles are just a few of the real-time stats you will have at your fingertips.

Zvook

Zvook is a podcast advertising platform for marketers that are not afraid to think and work outside the box. This is an AI-powered media startup built for brands and inspired by storytellers and it helps brands find the most relevant podcasts and book host-read ads in just a few clicks.

They make audio advertising instant, simple, transparent, and monetizable from day one. Furthermore, this innovative platform empowers marketers with everything they need in one place to handle managing, searching, and booking their podcast buys.

MatchCasts

MatchCasts is an end-to-end platform for audio advertising and a suite of discovery, analytics, insights, and campaign tools that empower brands and agencies to easily run their advertising. With those features, brands can comfortably create audio campaigns that resonate with any audience in any language.

Using this platform, brands can create a host-read script or upload their own audio ads, run audio campaigns, choose from a variety of advertising options from pre-roll and midroll to a variety of sponsorship options, and more.

Ride Home Media

Ride Home Media is not just another media startup focused on podcasts, but it offers TL;DR as a service for busy people. Thus, every weekday they publish the daily briefing for technology industry decision-makers and influencers – Techmeme Ride Home.

Furthermore, another podcast that is published every weekday is the Kottke Ride Home. This is a podcast featuring the coolest stuff that happened in the world today. Progress, science, life-hacks, memes, exciting art, and hope.

Brut.

Brut. is a global media startup that creates short-form video content. They have an audience from around the world and you can find topics divided into many categories, covering from most trending topics today to global warming and other environmental and social interest topics, etc.

This media startup publishes content daily across eight social platforms and is available in three languages. It’s generating over 1,5B views a month and is considered to be one of the most reliable media platforms this year.

WorldPlus

WorldPlus is a media startup that is disrupting how digital magazines are created and is revolutionizing the media industry by providing people with interactive content experiences through innovative technologies.

By breaking down the traditional styles of reading magazines WorldPlus stole the spotlight in the media industry. With a growth mindset, innovative solutions, and a progressive work environment they deliver world-renowned magazines in 8 languages in a digital and interactive format.

Citispotter Limited

Citispotter Limited helps companies produce entertaining, inclusive, and safer content. With AI-powered content assistant, this media startup is helping businesses to use gender-inclusive and safe language, target the appropriate emotions, and manage brand messages by generating bespoke style guidelines for their employees. 

This innovative technology detects insensitive or negative tones and language that violates the brand’s standards and values and reduces the danger of inconsistent and insensitive messages by automating the editing process and decreasing human supervision by 90%.

Newslit

Newslit tracks over 100K media sources and social signals to make sure its user only get the stories that matter to them. It makes it easy to monitor the web for interesting new content and breaking news headlines to help you hone in on your competitors, industry, and brands for accurate market research.

The team of Newslit is doing everything to make media monitoring made simple. All you need to do is choose your topic, and refine your search and you will get the news wherever you need them. After that, you can use their integration tools to share your content anywhere.

Artlist

Founded in 2016, Artlist operates an online marketplace with thousands of high-quality music and SFX tracks available for licensing. Their catalog spans genres and moods for enhancing video, apps, podcasts, and more.

Compared to traditional stock audio sites, Artlist focuses on Unlimited subscriptions with unlimited downloads. This simplified model suits small creative teams needing affordable, straight-forward music access.With strong growth since launch, Artlist streamlines audio licensing so creators can focus on bringing projects to life.

Restream

Founded in 2014, Restream provides tools to stream video simultaneously to various social and video platforms with ease. Users can broadcast to sites like Twitch, YouTube, Facebook together.

Restream’s technology eliminates the need for multiple encoding setups. Creators can manage content and engage audiences from one dashboard

Data Skrive

Founded in 2021, Data Skrive automatically generates articles and narratives using sports data and machine learning algorithms. Their AI-generated text covers games, matches, teams, and players.

The platform customizes content for clients’ unique needs and audiences. By automating personalized sports reporting, Data Skrive provides scalable production capacity.

Podfund

Founded in 2019, Podfund provides capital investments specifically to independent podcast creators and networks. Their goal is to enable podcasters to grow their audience and content.

Podfund focuses on podcasts with engaged communities and high-quality content. Investments to date include true crime and independent news shows generating millions of downloads.

Asian Boss

Founded in 2017 by Stephen Park, Asian Boss has experienced tremendous growth by leveraging social media and technology. The company produces original video content focused on topics relevant to young Asians worldwide.

Their videos provide candid perspectives on issues ranging from dating and relationships to social trends and politics. Street interviews are a signature of Asian Boss, capturing uncensored public opinion.

Lingokids

Founded in 2016 by parents Cristóbal Viedma and Thibault de Chassepoir, Lingokids was created to fill a need for effective and entertaining language learning resources for kids. Viedma and de Chassepoir were frustrated by the lack of quality digital language tools for their own young children.

Lingokids provides lessons in over 40 language courses including Spanish, French, Mandarin, and German. The curriculum combines vocabulary building, basic grammar, pronunciation, and cultural awareness.

Greenfly

Founded in 2012 by former NFL player Osi Umenyiora, Greenfly began as a platform to help athletes monetize their social media influence. Athletes could use Greenfly to easily create and share branded content for sponsors.

Over time, Greenfly expanded its capabilities to serve additional industries. The platform makes it simple for businesses to coordinate and manage user-generated content from any influencer or brand supporter

Uscreen

Founded in 2013, Uscreen provides the technology and infrastructure for creators to launch customized video streaming services. This allows them to control and monetize their content while building direct relationships with viewers.

Creators can use Uscreen to build their own branded channels, set pricing plans, manage subscribers, and track analytics. Features like multi-device video playback, offline viewing, and digital rights management help them optimize viewer experience.

Nextup

Founded in 2020, Nextup provides a dedicated home for up-and-coming and established comedians to share their work. The platform offers fans exclusive access to original comedy they won’t find anywhere else.

Nextup features a mix of recorded stand-up specials, podcasts, sketch shows, panel shows, and other comedy programming. The content spans a wide range of styles from musical comedy to improv to deadpan humor.Many comedians on Nextup are rising stars on the UK comedy circuit.

Veed

Founded in 2019, Veed aims to make online video creation accessible to everyone. The platform provides intuitive tools to produce high-quality videos without professional skills.

Key features of Veed include a drag-and-drop video editor, over 50 million royalty-free media assets, customizable templates, and built-in collaboration. Users can add effects, transitions, filters, text, and more with just a few clicks.Veed also enables multi-language subtitling through machine translation and an online transcription editor.

What these media startups have in common

The most successful media startups know their audience inside out – no fan is off-limits, no follower irrelevant. They know how to engage their audience in a way that feels natural and authentic. This helps them grow organically by word-of-mouth instead of paying for exposure on social media platforms like Facebook or Instagram.

Moreover, they’re adaptable to changing times and are always on the lookout for ways to better serve their customers’ needs with new products, services, or content formats. They are always thinking about how to make their content stand out from other content in their niche.  

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World’s 25 best wholesale tea suppliers for 2024

World’s 25 best wholesale tea suppliers for 2024

by | Dec 14, 2023

Business Insights

World’s 25 best wholesale tea suppliers for 2024

December 14, 2023

The best wholesale tea suppliers to satisfy customers and bring you more sales.

Wholesale tea suppliers used to be a small niche market, but in the last decade have been growing rapidly. In today’s global economy, consumers are demanding better products across the board and looking to save money on everything they purchase.

People will pay more for better quality, something that goes beyond superficial things like brand recognition or trendy design. This makes wholesale tea suppliers an extremely influential part of today’s society and will likely continue to be one going into 2022.

What are wholesale tea suppliers?

Wholesale tea suppliers are businesses that specialize in buying and reselling tea on the wholesale level. They buy tea and other kinds of loose leaf tea direct from tea manufacturers, exporters, and farms all over the world to sell to distributors, restaurants, and retailers.

If you were to become a wholesale tea supplier, you’ll be buying from places like China, Japan, and India where the tea is grown. To buy on this level though, you’ll need to get a supplier for your area that also takes your business seriously. Moreover, these suppliers are a great place to inquire about discounted prices on bulk tea.

Wholesale tea suppliers are responsible for importing, packaging, and selling loose leaf tea, but they may also sell small teapots and tea accessories, hence they also make a lovely present for tea lovers who have a refined taste for tea.

Most reputable wholesale tea suppliers

Finding the best wholesale tea suppliers can be difficult. You want to be sure that the tea you purchase for your shop or business is going to satisfy customers and bring you more sales but with hundreds of wholesalers out there, making the right decision can be overwhelming.
Therefore, we’ve put together this in-depth list of the 25 best wholesale tea suppliers to help make your decisions easier.

Best Tea Supplier

With an exceptional selection of over 250 flavors coupled with their reliable and fast delivery across Canada and the United States, Best Tea Supplier is one of the most reputable wholesale tea suppliers for retailers across North America.

One of the many reasons why are they on this list is their professional service. They are dedicated to producing tea for more than 10 years and have a complete supply chain to ensure you will get high quality at a competitive price. From simple and invigorating options like lemon green tea to more exotic flavors, they have something to offer to any retailer.

TeaSwan

TeaSwan, by offering a great selection of exotic premium organic, loose leaf tea from Darjeeling, Assam, Nepal, and China at bulk and for wholesale, is considered a premium wholesale tea supplier. They are sourcing the finest quality loose leaf tea directly from the farms, thus they are delivering exceptional taste and a variety of balanced and bold flavors.

With more than 200 premium teas divided into 8 categories, TeaSwan is one of the fastest-growing B2B wholesale tea suppliers in 2022. Furthermore, they are sourcing tea directly from the best tea gardens across the world, while cutting out the middlemen and dropping the prices to customer-friendly standards.

Jenier World of Teas

Jenier World of Teas sources teas from all over the world and ensures that they select only the best crops available. Flavouring tea has been a process that’s enhanced the enjoyment of drinking tea for a thousand years and this wholesale tea supplier is keeping up with the tradition by always increasing its range of flavors.

To create a new flavor, they start off with premium tea and add only 100% natural flavorings to add to the exquisite tea taste, not overpower it. The customers require great tasting teas in many different formats, especially for food service, so Jenier World of Teas is dedicated to fulfilling customers’ needs.

Cup of Tea

Cup of Tea sells a wide range of world teas including green, black, white, oolongs, flavored green, flavored black, and fruit and herbal infusions. All of their teas are produced using orthodox methods, which means only the finest handpicked leaves are considered good enough to find a place in your cup.

Moreover, one exciting service this wholesale tea supplier offers for individuals that are passionate about tea is a high-quality personal service. Whether you are a connoisseur, an experimentalist or simply looking for a gift for a loved one, Cup of Tea is eager to help you. Also, to the trade customers, they also provide free advice and training to help them provide the best possible tea drinking experience for all consumers.

Herbal Sense

Herbal Sense is one of the best wholesale tea suppliers and it’s providing an extensive range of products from a wide range of tea leaves. From organic botanical herbal teas to organic essential oils, carrier oils, fruit teas, tea blends, black, red, and green teas, aroma humidifier diffusers, packaging products, and eco household products.

Herbal Sense is also an environmentally friendly startup that is dedicated to providing only high-quality, natural, eco-friendly products, without additives or synthetic substances being used, whether in their cultivation, processing, packaging, or transportation. Their wide range of essential oil assures high quality and is certified 100% pure and natural.

Gryphon Tea

Gryphon Tea is a wholesale tea suppliers company founded with a mission to make high-quality tea accessible to all customers seeking new taste experiences. Built and influenced by the rich Asian culture it incorporates the rich unique Asian ingredients that delight every customer.

By making the highest-quality gourmet teas Gryphon Tea is satisfying the needs of discerning tea drinkers who are always in search of new taste experiences. Their extraordinary work is a consequence of the founder’s love for Asia’s rich culinary culture and they guarantee a premium tea drinking experience with every sip.

ETTE TEA

ETTE TEA is a boutique producer of gourmet tea blends with excellent taste. They take pride in the art of tea blending with the focus on palate experimentation, and they are balancing tea with other ingredients to form a unique product.

This contemporary tea company specializes in tea blends with Singapore and Southeast Asian tastes. They started with the original Pandan Chiffon tea out of a home kitchenette, but now they offer an exceptional collection of gourmet tea and artisan tea blends to cafes and restaurants in Singapore, Brunei, and The Maldives.

Tea Leaves

Tea Leaves is focused on the art of quality blending that involves fusing simple ingredients together to make a blend that is elevated into something greater than itself. This wholesale tea supplier understands the ancient practices of tea stems from years of learning and appreciation and it’s embracing them into our modern world that promotes a greater self and a greater world.

All their teas are a conscientious collection of ingredients of the highest grade, creating unforgettable tea experiences. They reflect partnerships nurtured and harvested by decades of experience and cultivated over centuries of love, care, and commitment.

Assam Tea Company

Assam Tea Company is another one of the extraordinary wholesale tea suppliers that provide the best connection to source pure, fresh, and high-quality Assam tea, cardamom, ginger, bhut jolokia/gost peppers, and other spices that grow in large quantities in the remote Assam region in the North East of India.

The greatest part is that besides their special pure and blended teas, you can also design your blend. They stock freshly harvested teas and all the ingredients you need to create delicious blends for your business or personal consumption.

Tea Guys

Founded in 2002, Tea Guys is one of the most reputable wholesale tea suppliers, standing out from the crowd by the creation of sparkling teas. They also offer both hot and iced tea bags, bulk tea and tea concentrates.

It all begins in a small New England farming community with hand-blended tea recipes. Amazed by the flavor they pack into each tea bag, each sip of sparkling tea, or their micronized tea powders inspired this family to step up their game and make their teas available for every tea lover worldwide. They make every batch by hand in small lots, not because it is easier, but because it is the best way to create the product they want.

Art of Tea

Art of Tea is an importer and wholesale tea supplier in the USA. This tea supplier has teas carefully selected directly from the farms and each one is offering a unique taste. Moreover, they have the best hand blend and custom crafts organic teas.

They hand blend and custom craft the world’s finest fair trade organic teas and premium botanicals. Furthermore, Art of Tea offers customized tea menus, retail teas, pyramid tea bag lines, hospitality tea program, customized blends, and training.

The Republic of Tea

The Republic of Tea is a progressive and socially conscious business recognized for being the leading purveyor of more than 300 all-natural premium teas, herbs, and gifts. This wholesale tea supplier enriches people’s lives through great-tasting premium teas and herbs, education, and innovation by emphasizing a sip by sip rather than gulp by gulp lifestyle.

By canvassing the most prized tea gardens of the world for their worthiest leaves, The Republic of Tea began a tea revolution back in 1992. Additionally, their specially designed air-tight, light-resistant tins contain either full-leaf teas and herbs or their signature round, unbleached tea bags, free of unnecessary envelopes, strings, tags, or staples.

Savvy Teas

Savvy Teas, a retail division of WorldSource International, is a specialty tea retailer importing and packaging teas from Asia. They sell over 259 loose leaf teas in addition to their fine food, specialty gourmet foods, artisan cheeses, and teaware from all over the world.

Their herbs are not treated or irradiated in any way, and there are also no fillers in the products. People use herbs on a daily basis for many different uses, and they need to be sure that their suppliers would only use the highest quality herbs. While they cannot provide dosage or medical advice, they have under each herb an extensive writeup of traditional uses.

Mighty Leaf Tea Company

Mighty Leaf Tea Company, aware of the fact that whole leaf loose tea provides an optimal tea service in terms of taste profile, finish, and clarity, is providing services that capture all of the benefits. With the convenience of a standard tea bag, they are distinguished in offering their unique tea pouch line.

The pre-portioned whole leaf pouch by this wholesale tea supplier allows the best of both worlds. Sensual translucent fabric pouches are packed with the identical whole leaf teas that they offer in their loose-leaf tea line.

Blue Ridge Tea

If you want to develop and distribute your own private label tea, Blue Ridge Tea streamlines the process and delivers a product of unmatchable quality. Take your chance to amaze your customers with a delicious, aromatic blend that bears your own private label. This wholesale tea supplier is ready to put the decades of experience to work for you.

As an independent company, Blue Ridge Tea is aiming to provide superior products that are safe and non-toxic and to offer consistent and personal customer service. With more than 40 years of experience and dedicated work to reach the goal, this tea company is among the best wholesale tea suppliers in 2022.

Divinitea

Divinitea is an organic loose leaf tea company that is proudly blending certified organic and biodynamic teas for over fifteen years in New York’s capital region. Their unique tea blends are handcrafted in-house using carefully sourced organic teas, herbs, and spices.

And when it comes to ingredients, they are all personally inspected for quality and Certified Organic in accordance with the USDA National Organic Program. Also, all their blends are made to order in small batches so customers can always get the tastiest, purest, and freshest organic teas and herbal infusions.

Grace Tea

Grace Tea is a wholesale tea supplier committed to sourcing only the top tier of the finest teas and offering them to tea enthusiasts in the fashion of a family-run organization for more than 60 years. They are combining handpicked, all-natural teas to create great-tasting and uplifting tea blends.

As a small boutique tea company, they take pride in being able to spread the joys associated with a daily cup of tea to casual tea drinkers and discerning tea enthusiasts alike. Their focus on combining rare black, oolong, and scented teas has expanded to offering single-estate green, white and herbal offerings to round out their award-winning tea selections.

Special Tea Company

Special Tea Company is dedicated to giving customers the most comprehensive shopping experience for tea. Their mission is to be the world’s most respected private label tea company by providing exceptional services to their customers.

Their freshest possible teas, superior customer service, as well as private label service puts Special Tea Company on the list of the best wholesale tea suppliers in 2022. Born into a world of traditional tea drinkers, their penchant for tea was naturally rooted in their English heritage. But over the years, their passion for world-class, quality teas sparked and grew into a full-fledged private label and co-packing tea business.

Elmwood Inn Fine Teas

Elmwood Inn Fine Teas’s story begins in 1990, as a tea room in the Civil War village of Perryville, Kentucky, but in 2004 the tea room closed so this family business can focus on tea wholesale business. Today, they are known as one of the most reputable wholesale tea suppliers and are focused on importing, blending, and packaging teas for retailers, gourmet grocers, restaurants, tea bars, coffee bars, hotels, and museums across North America.

Their goals are to explore the globe in search of extraordinary teas, to honor and respect the people who work to produce those teas and to offer exceptional teas to a world thirsting for peace and equality.

Jade Bloom

Founded in 2017, Jade Bloom sources and supplies salon-quality shampoos, conditioners, gels, oils, butters and more made sustainably from plant extracts like Aloe Vera, Coconut, and Shea. Their catalog spans hair and skin to aromatherapy and teas.

Jade Bloom provides a one-stop shop for spas, salons and boutiques seeking affordable natural beauty and wellness lines. Their offerings cater to increased consumer demand for products using safe, eco-friendly formulas.

Meenaxi Enterprise, Inc

Founded in 2004, Meenaxi sources quality global food brands, household goods, and personal care items for affordable bulk purchase by hotels, retailers, convenience stores and other businesses. Their wide assortment provides a one-stop shop.

By delivering a diverse wholesale inventory at competitive prices, Meenaxi aims to be the go-to distributor for completing any store or hospitality offering. Their direct import relationships ensure availability of in-demand products.

Churches Specialty Foods

Founded in 1989, Cherchies produces award-winning small batch jams, sauces, and canned goods using family recipes with fresh, natural ingredients. Their factory crafts retail-ready specialty foods to differentiate store offerings.

By providing unique, high quality items not found in mass market channels, Cherchies enables retailers to stand out with local artisanal variety made affordable at scale. Their catalog spans classic to innovative flavors.

Ti Foods

Founded in 1989, Ti Foods has grown to become a trusted partner handling major volume for clients across categories. Their sourcing capabilities and purchasing scale enable competitive pricing for buyers. Ti Foods also offers private label merchandise.

With warehouses in Hong Kong and Singapore, Ti Foods ships over 3,000 tonnes of goods monthly across Asia. As the region’s food industry globalizes, they provide consolidation of complex cross-border supply chains.

Esh Foods, LLC

Founded in 1994, Esh Foods, LLC has grown to become a leading regional distributor representing major brands alongside niche producers. Their focus on quality and customer service builds long-term supply partnerships. Esh Foods simplifies sourcing for B2B food buyers.

With a large distribution center in Pennsylvania, Esh Foods has the scale and logistics network to efficiently supply wholesale foodservice operations and retailers across multiple states. As consumer tastes proliferate, they deliver a unique mix of both staple and specialty items.

The Galliker Dairy Company

Founded as a family business, The Galliker Dairy Company has grown to become a major regional dairy while retaining close connections to the communities they serve. In addition to their own brands, Galliker’s packages products for major retailers’ private label programs.

With distribution across several Midwest and Mid-Atlantic states, Galliker’s supplies grocery and convenience chains, schools, restaurants, distributors and more. As tastes evolve, Galliker’s adapts their product lines to satisfy changing customer and consumer preferences.

What all these wholesale tea suppliers have in common

The tea world is a huge one indeed, with varied cultures in different places throughout the world. The most common thread of tea business owners is their passion for tea, but one will notice that each person’s tea business can be highly original.

Therefore, while the wholesale tea suppliers listed above mostly come from similar backgrounds, they take different routes in their own businesses. The opportunity to be authentic and use your creativity to create something beautiful makes wholesale tea company an amazing business idea for people who love tea, nature, and are not afraid to experiment and bring something new to the table.

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